Organization

Salesforce

Enterprise CRM company and owner of Slack that the corpus tracks shipping an employee agent, then placing its whole CRM inside Claude.

big-tech

Sources

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Salesforce is the enterprise CRM company that owns Slack. In this corpus it enters by releasing Slackbot as an out-of-the-box employee agent (announcement), and ten days later is the incumbent whose $350k contract a customer swapped for generated software. By August it ships Slack Code as a workplace for coding agents and puts its whole CRM inside Claude, billed by consumption.

Development timeline

Newest reporting dates first. Reporting dates may differ from event dates.

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